Last Updated: November 2, 2026
Welcome to INFIT19. By accessing our website, browsing our products, or placing an order through our website, Instagram, or WhatsApp, you agree to the following Terms & Conditions. Please read them carefully before making a purchase.
1. General Information
INFIT19 is a fitness and streetwear brand offering apparel and lifestyle products designed for comfort, performance, and everyday style.
By using our website or purchasing our products, you agree to comply with these Terms & Conditions and all applicable laws and regulations.
INFIT19 reserves the right to update these terms when necessary. Any changes will be published on our website.
2. Orders & Confirmation
Customers can place orders through our official website, Instagram, or WhatsApp.
All orders are subject to product availability and acceptance by INFIT19.
Website customers will receive an order confirmation email containing their order details.
Orders placed through Instagram or WhatsApp will be confirmed directly by our team.
INFIT19 reserves the right to cancel or refuse orders involving incorrect information, suspected fraudulent activity, or unavailable products.
Customers are responsible for providing accurate contact information, delivery addresses, and product selections.
An automated order confirmation does not necessarily guarantee acceptance if an item is unavailable or an order cannot be fulfilled.
3. Pricing & Payments
All product prices are displayed in the currency indicated on our website.
INFIT19 reserves the right to update product prices and promotional offers without prior notice.
Cash on Delivery (COD) is available for eligible orders and delivery locations.
For COD orders, customers must pay the applicable order amount upon delivery.
Any additional shipping or COD charges will be communicated before the order is finalized.
Prices confirmed for accepted orders will not be changed without the customer’s agreement, except where permitted by applicable law.
4. Shipping & Delivery
INFIT19 aims to process and dispatch orders within a reasonable timeframe.
Delivery times may vary depending on the customer’s location, product availability, and delivery service.
Estimated delivery dates are not guaranteed unless expressly confirmed.
Shipping charges, if applicable, will be communicated during checkout or order confirmation.
Customers must provide a complete and accurate delivery address and an active contact number.
INFIT19 is not responsible for delays caused by incorrect delivery information or circumstances beyond its reasonable control.
International shipping, where available, may be subject to additional charges, customs duties, and local regulations.
Nothing in this section limits any delivery rights provided under applicable consumer protection laws.
5. Order Cancellation & Modifications
Customers may request order modifications or cancellations before dispatch.
Once an order has been dispatched, cancellation requests may be subject to the applicable return policy.
To request changes, customers should contact INFIT19 through its official support channels as soon as possible.
INFIT19 reserves the right to cancel orders that cannot be fulfilled, including orders affected by stock shortages or payment issues.
Where payment has already been collected for an order canceled by INFIT19, the customer will receive an appropriate refund.
6. Returns & Exchanges
INFIT19 aims to provide customers with quality products and a satisfactory shopping experience.
Return and exchange requests are subject to our published Return & Exchange Policy and applicable consumer protection laws.
Products submitted for a standard size or preference exchange should be unused, unwashed, and in their original condition, with tags attached where applicable.
Exchanges are subject to product availability.
Customers should provide proof of purchase when requesting a return or exchange.
Items damaged through misuse, improper washing, or unauthorized alterations may not qualify for standard returns or exchanges.
Products that are defective, damaged on arrival, or incorrectly supplied will be handled in accordance with applicable consumer rights.
Customers should contact our support team before sending any products back.
7. Refund Policy
Refund requests will be reviewed according to our Return & Exchange Policy and applicable laws.
Approved refunds will be processed using an available and appropriate refund method.
Refund processing times may vary depending on the payment method and circumstances.
Delivery charges may be non-refundable for certain voluntary returns, where permitted by law and disclosed in advance.
Where a product is defective, incorrect, or otherwise legally eligible for a refund, applicable statutory rights will be respected.
8. Product Information & Availability
INFIT19 makes reasonable efforts to ensure that product descriptions, images, sizes, colors, and prices are accurate.
Actual product colors may vary slightly due to lighting, photography, and screen settings.
Customers are encouraged to review product descriptions and size guides before ordering.
Product availability may change without prior notice.
INFIT19 reserves the right to discontinue products or introduce new collections at any time.
9. Product Care & Usage
Customers should follow the care instructions provided with each garment.
Improper washing, excessive heat, bleaching, or incorrect handling may affect product quality.
INFIT19 is not responsible for damage resulting from misuse or failure to follow reasonable care instructions, except where applicable law provides otherwise.
10. Promotions & Discounts
Promotional offers, discount codes, and special deals are subject to their stated terms and validity periods.
Discounts may not be combined unless specifically mentioned.
INFIT19 reserves the right to correct promotional errors or discontinue future promotions.
Promotional offers are subject to product availability.
11. Intellectual Property
All website content, including the INFIT19 name, logos, graphics, product photographs, designs, text, and other brand materials, is owned by INFIT19 or used with appropriate authorization.
Unauthorized copying, reproduction, modification, distribution, or commercial use of our content is prohibited unless permitted by law or authorized in writing.
12. Customer Responsibilities
By purchasing from INFIT19, customers agree to:
Provide accurate and complete order information.
Ensure availability to receive deliveries or communicate with the delivery partner.
Make payment for Cash on Delivery orders when accepting delivery.
Use our website and communication channels lawfully.
Avoid fraudulent orders, misuse of promotional offers, or activities that interfere with our services.
13. Privacy & Personal Information
INFIT19 respects customer privacy and handles personal information for legitimate business purposes, including order processing, delivery coordination, customer support, and legally required recordkeeping.
Customer information may be shared with relevant delivery partners and service providers where necessary to fulfill orders.
For further details about how personal information is collected, used, stored, and protected, please refer to our Privacy Policy.
14. Limitation of Liability
INFIT19 will not be responsible for indirect or consequential losses arising from circumstances beyond its reasonable control, to the extent permitted by applicable law.
Nothing in these Terms & Conditions excludes or limits liability or consumer rights that cannot legally be excluded or limited.
15. Governing Law
These Terms & Conditions are governed by the applicable laws of the country in which INFIT19 operates, subject to any mandatory consumer protection laws that apply to the customer’s purchase.
Any disputes will be addressed through the appropriate legal procedures and competent authorities.
16. Contact Information
For questions regarding orders, payments, shipping, returns, exchanges, or these Terms & Conditions, please contact INFIT19 through our official communication channels.